Renu Sud Karnad, 

Despite India’s banking assets crisis, HDFC has posted a steady growth in revenue, profit after tax, and loans under management (nearly Rs 3 lakh crore). Besides, Karnad has been focussing on improving performance of HDFC’s subsidiaries. “The share of our subsidiary and associate companies in consolidated profit after tax stood at 33% [in the last quarter of FY16]," says Karnad. She was also quick to respond in times of crisis. After the Chennai floods, Karnad announced waiver of penalties for late EMI payments for customers in the region. “We also decided not to charge processing fees for loans to repair properties damaged by the floods."