At India’s largest integrated healthcare system — Apollo Hospitals Enterprise — the focus is on the consumer. With 73 hospitals and over 10,000 beds, the hospital chain recorded revenues of ₹16,613 crore in FY23, a 13% increase over the previous fiscal. Profit after tax (PAT) at ₹819 crore was lower than the ₹1,056 crore recorded in FY22.
Apollo Hospitals is incubating and scaling adjacencies. Over the last few quarters, it has been expanding the cancer-care vertical and adding to robotic surgeries across hospitals. In March 2023, a milestone of 10,000 robotic surgeries was achieved. Apollo has also established a proton cancer therapy centre that enables non-invasive procedures using high-energy beams to target tumours without affecting healthy tissues.
“We believe that our financial metric of return on capital employed (ROCE) is deeply related to the number of lives we touch in a meaningful way. In FY23, we achieved 25% ROCE in our healthcare business, while touching more than 10 million lives in our brick-and mortar formats and covering 40 million lives through our digital platform Apollo 24/7,” says Suneeta Reddy, MD, Apollo Hospitals Enterprise.
According to Preetha Reddy, executive vice chairperson, Apollo Hospitals, her role is to keep an eye on the clinical outcomes. “Raising the bar on clinical governance has been my biggest achievement,” she says. On the ESG front, Apollo Hospitals has planted over 1 lakh trees last year. Preetha Reddy says future growth will be based on three pillars — expanding into new markets, launching innovative products and services and leveraging the network effect of the existing customer base. — Anup Jayaram