CCPA directs Ola Cabs to offer refund via bank transfer or coupon
The CCPA found that Ola's refund policy violated consumer rights by offering only coupons for future rides instead of giving the option for a bank transfer
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Ola Electric gets show cause notice from CCPA
Ola Electric says the Central Consumer Protection Authority has provided a timeline of 15 days to the company to respond to the show cause notice.
CCPA orders Yatra to refund ₹2.5 cr to flyers affected during lockdown
CCPA initiates suo-moto action against Yatra regarding non-refund of airline tickets cancelled due to Covid-19 lockdown.
NCDRC dismisses Cloudtail's appeal against CCPA order on pressure cooker sales
CCPA had directed CLoudtail to recall the 1,033 units of domestic pressure cookers sold by it to consumers and reimburse the prices
Social media influencers may have to pay up to ₹50 lakh fine for not following rules
The violations of the guidelines will attract a fine of ₹10 lakh on manufacturers, advertisers and endorsers, whereas a penalty of ₹50 lakh can be imposed on subsequent offences.
CCPA pulls up Flipkart over faulty pressure cookers; orders recall, penalty
Flipkart admittedly earned a total fee of ₹1,84,263 through sale of sub-standard domestic pressure cookers on its e-commerce platform.
Service charge guidelines have no legality: NRAI
The Central Consumer Protection Authority (CCPA) had earlier barred hotels or restaurants for levying service charge in the food bill.
Restaurants can't add service charge in the food bill: CCPA
No hotel or restaurant shall force a consumer to pay service charge, says CCPA.
Consumer rights regulator sends notices to Ola, Uber for unfair trade practices
2,482 grievances were registered by consumers against Ola and 770 grievances were registered against Uber from April 1, 2021 to May 1, 2022.
Indian consumers most unhappy with e-commerce; tops list in national consumer helpline
Banking, insurance and consumer durables, in that order, are the other key sectors with most dissatisfied customers
