Delhi HC stays govt's guidelines on service charge at restaurants
The National Restaurant Association of India (NRAI) had challenged the guidelines issued by CCPA which barred restaurants from levying service charges.
The National Restaurant Association of India (NRAI) had challenged the guidelines issued by CCPA which barred restaurants from levying service charges.
No hotel or restaurant shall force a consumer to pay service charge, says CCPA.
Restaurant associations say that when service charge is mentioned on the menu, it involves an implied consent of the consumer to pay the charge.