As the impact of the pandemic weakens, things have started to look better for India’s largest hospital chain, Apollo Hospitals Enterprise, which has 71 hospitals and over 9,900 beds. Last year, it became the second healthcare provider in the world to achieve Stage 6 DIAM (Digital Imaging Adoption Model), which measures capabilities related to secure delivery of medical imaging and associated processes. “With Covid-19 transitioning from a pandemic to an endemic, we need to continue our journey on digital,” says joint managing director Sangita Reddy. Apollo Hospitals has India’s largest robotics programme.
The group is focusing on pharmacies too. It pivoted online to create the fastest growing digital health company, Apollo 24|7, which is now one of the largest digital healthcare platforms in India with a user base of 14 million during the last financial year.
The group is also working on meeting environmental norms. “Our commitment to ESG was something that we have always prioritised. We are working towards reducing our impact on environment,” says Suneeta Reddy, managing director, Apollo Hospitals. — Anup Jayaram